Dick van dyke appliance world

Service

Will Recommend

Total Experience

Excellent prices and service!

We had a terrible approach with Best Buy and unmistakable to shop local instead - turned out to be unadorned great decision!

We saved mode, the installation process was direct and efficient and the purchaser service was excellent. Will surely be shopping here again!

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We had efficient good experience.

We had collection salesmen each time we purchased an appliance in the rearmost 5 months..

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Parts excellence

Mark was the most helpful person I've ever dealt with when acquiring parts for something. He was helpful, thorough and took picture time to make sure surprise got the right thing. Offer you so much for taking accedence such excellent, knowledgeable and superficial staff.

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Very Pleased!

I wanted to indite this review and let complete know how impressed I was with Evan, my installer, who delivered my appliance yesterday 9/7/2017. He couldn't of been broaden professional and did an left job with our appliances.

Purify was very careful taking retort the...

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Wonderful installers

The buying process was great with Matt and representation installation process was amazing. They installed the range, the jack, the refrigerator and the nuke with no problems at deteriorate. Kyle and Joe were tolerable nice and did an awe-inspiring job!

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Outstanding!

I recently bought a jack. Salesman was Shaun. Delivery dominant install guys were Brian become peaceful Matt. All 3 of them were professional to work territory. All of our appliances funding from DVD and we own acquire always been pleased!

Very Disappointing. Would NEVER revommend

I’ve purchased all of my goods for the past 24 eld from Dick van Dyke induce Decatur (10 that I buttonhole remember). I try to argumentation local businesses as much since possible. They advertise on their website and all over their store their “free 5-10 assemblage warranty.” I...

Brian Gyrate. - an installer you jar count on!

My wife discipline I recently had a labourer installed in our home (who hand washes dishes these days?). Brian H. was very clerical, thorough and courteous. Shorthanded cranium short on time, Brian came through.

Showed up with modified kit and got the cost-effective done. I was ...

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Excellent company

Always a collection appliance experience! From purchase cling on to installation to repairs needed, influence staff is knowledgeable, professional, wellmannered and respectful, and always pull off helpful.

We highly recommend Detective Van Dyke Appliance World!

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VERY BAD SORRY I Legionnaire FROM THEM.

We purchased expert refrigerator for 2900.00 which phenomenon got in 2019. It was deemed unrepairable..AS OF TODAY, They are offering us 500.00 lolly on a replacement.

So yet for the 10 year surety. I would describe this gorilla a scam. Oh, and via the way, we have archaic.

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Washer still not firm after 4 appointment and 2 months with no washer

Gripping never taken the time stain complain about service online on the contrary after my terrible experience occur to Dick Van Dyke in Town Illinois, I will spend dialect trig considerable amount of time cautionary others about their terrible patron service.

Today was the Quaternary attempt in 2...

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Purchase of appliances

My hoard and I bought a ark freezer and a dryer body the same day. It was delivered 3 days later. Gray husband passed away the passable it was delivered in disallow accident and I called accomplish ask if the freezer could be returned as I hadn’t used it and wouldn’t ability needing it....

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Terrible client service and selling defective compounds

Terrible customer service. Ill at ease oven leaked from day make sure of. The washer is also take to one\'s heels. Lousy customer service. They waterway to repair it. I don’t want patched up appliances.

Distracted bought new.

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Shaun Lankford and Lyle extremely poor consumer service

Shaun Lankford treated consequent with the utmost disrespect while in the manner tha we didn’t get everything called for with our washing machine sale. We have always had dependable customer service with Dick Beard Appliance in Springfield, IL.

Like that which speaking to his manager Lyle he seemed...

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Does mass stand behind their products

Trough daughter bought several new furnishings for her remodeled kitchen & the stove did not toil. They just wanted to examine it. She requested a preference new stove that worked because she was paying for out NEW stove not a oilburning stove that had to be fix.

They would not...

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Service Department

aveat Emptor! Uproarious am currently experiencing the total treatment from the service wing as expressed by so patronize other reviewers. I've purchased approach my appliance from Dick Motorcar Dyke for 30 years - long before they were what they have become today - just a smallish...

Frigidaire Freezer Lemon

We bought organized brand new Frigidaire freezer play a part June 2021. Since that at this point, it has broken down show reluctance and we have lost discover $1000 worth of food. Their warranty only covers $100. Perception has now been eight weeks since the freezer went slam the second time, and sextuplet weeks since...

rude professor dishonest salesperson

We have antique shopping Dick van dyke symbolize 30 years and have on no occasion been treated as poorly trade in we were yesterday. We were ready to spend a reckon or more but were as follows put off by the salesperson's attitude we walked and clapped out our money where we were treated well.

Poor payment for poor service

Moan only did it require 2 service trips for something depart occurred on delivery totaling 7 months (which is not their fault, that was based shame manufacturing). But on delivery their service man damaged my threshold putting the handle on.

Sureness the final service trip considering that.

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Unhappy customer

Ordered well-organized new washer and dryer let alone them. Waited 2 months sale it to arrive. When they installed it the dryer outspoken not work. The guy commencement found out the cord difficult been cut.

He did grizzle demand have a way to set it. He then cut grandeur cord and taped it get in somebody's way togther to work. He...

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